Airline and Airport Management


Career Objectives

Optimize the management of airports operation to provide a better service to the population and obtain increased profitability from them.


Professional Profile

Professional who addresses the airports’ administration, operation, functioning and maintenance.

He has background in *administration, *management, legislation, *economics and *finance, complemented with a line of training in *Basic and Engineering Sciences.


Specific tasks or activities carried out in the profession

He plans and *manages the aeronautical activities.

He oversees and monitors ground operations.

He carries out the operational planning of flight itineraries.

He plans the management of the *Air Traffic Control Center and *Operations Control Center.

He monitors the infrastructure maintenance of the Airport such as its *apron areas, runways, beacons and taxiways; as well as the services that revolve around passengers and their needs, such as furniture maintenance, sanitary, lifts, escalators, cooling, heating, primary and secondary energy, etc.

He manages the technical requirements of flight and airport operations.

He trains the personnel to improve their performance.

He *manages the *rationalization and modernization process of the aeronautical sector from the strategic-economic perspective.

He oversees the economic maintenance of the airport that occurs through the charges for the aircrafts’ landing; tax collection and boarding fees to passengers, as well as the income generated by car parking, leasing of real estate for commercial purposes, which contribute significantly to the economic maintenance of the airport.

He strengthens aviation and airport security within the standards regulated by International Civil Aviation Organization, ensuring all the airport areas are safe for both who drive or work with airplanes and passengers.

He carries out the aircraft fleet’s assessment, selection and technical renewal.

He incorporates new communications technologies to the Air Navigation Service, which includes the Air Traffic Service, Telecommunications Service,

Meteorological Service for Air Navigation, Search and Rescue and Aeronautical Information Services, which are services that are provided to air traffic during all the operations phases:

-Approach, take-off, *aerodrome control and en route.

He optimizes the service delivery to users to provide them a better security; quickness; efficiency and comfort; for instance: reducing waiting time in Migration formalities, Customs and Aeronautical Police in boarding service; or the waiting time reduction in baggage claim areas, among others.

He expands the kinds and quality of the provided services, such as having modern facilities for restaurants, shops, counters for hotel bookings, tourist information, ATM, banks, *currency exchange bureaus, commercial services and a post office.

He controls environmental quality in the airport functioning through inspections adjusted to standards established in an environment policy framework. For example, the control of:

-Air Pollution, generated by vehicles and aircraft engines.

-Noise pollution, generated by vehicular traffic bustle and aircrafts, mainly in take-off and landing operations.

He plans for an expansion of the airport *infrastructure when some changes are necessary because the passenger capacity, cargo or movement of airport’s aircraft are close to their full capacity; expanding passenger and cargo terminals, new parking lots for taxis, runways and take-off runways, etc.; or considering the construction of a brand-new airport in the region.

He develops *management control *models applicable to the public and private aeronautic sector.

He pushes public policies focused on the comprehensive development of the airport network in pursuit of a better social welfare, a better life quality and a balanced and *sustainable territorial organization.


Occupational Field

Commercial airlines

*Concessionaire companies for airports

Air cargo transport companies

Audit and regulatory institutions of airline activity

Secretary of Transportation

Commercial Air Transportation National Directorate

Consultancy Companies


Estimated time of College years:

5 years

Main courses considered in the curriculum.

General Education Courses

Mathematics (4 semesters)

*Probability and Statistics

*Programming

*Physics (2 semesters)

*Chemistry

*Introduction to Thermodynamics

*Introduction to Fluid Mechanics

Professional Training Courses

*Aircraft, Structures and Systems

*Meteorology

*Aerodynamics and Flight Mechanics

*Propulsion Systems

*Business Administration

*Marketing

*Microeconomics

*Macroeconomics

*Finance (2 semesters)

*Human Resources

*Operations Research

*Airport Management and Operations

Air/Aviation Law

*Aerospace Industry Administration and Exploitation

*Airport Planning and Design

*International Trade

*Project Evaluation

*Airspace Management

*Service Quality Management

*Fleet Maintenance Management

*Operational Security

*Environmental Impact Assessment

Complementary Training Courses

English (6 semesters)


Vocation, Skills and Interests required in the candidate to this career


Interests

-Interest in planning and organizing works or activities

-Taste for *management

-Give importance to do things efficiently

-Interest in the observation of social-commercial situations

-Attraction for business strategy

-Pleased to relate to people

-Interest in technology and motivation to its application

-Motivation for designing projects

-Taste for information handling (Documents, forms and all sorts of information formats).

-Attraction for the field of aeronautics

-A taste for Languages.


Skills

- Analysis and synthesis ability

- Mathematical calculation ability

- Capacity of Structured Thinking

- Simplicity to work in teams

- Ability to organize work groups

- Ability to exercise leadership in work teams

- Executive Capacity, that is, the ability to concretize or carry out tasks, diligences and agreements.


Vocation

Strong inclination to organize and create services which achieve social, daily and economic achievements.

Or any specific dream or longing which feels involved or oriented towards this direction.


Candidate Personality

Sociable

Methodical

Organized

Punctilious

Good relation with people

Organizational Entrepreneur


Work Scope

Urban

Tasks in office work, in the airport environment.


Related Careers

Transportation Engineering, Industrial Engineering.


*Glossary of Terms

*Administration: Administer: Governing, Directing, Leading, Controlling. Run a company.

*Business Management: Administrative Process: planning, organization, direction and control.

Administration functional aspects:

-Commercialization, production units, *finance, personnel.

-Personnel Management concepts.

-Technical tools related to the Human resource.

Among others.

*Aerospace Industry Administration and Exploitation: Airport services planning. - Trade policies in airport exploitation. – Delineation of roles and responsibilities in the different airport entities.

- Methods and techniques of resource optimization in the airport management.

-Organizational *models in the airport exploitation.

-Methodologies and tools of performance analysis.

-Study of maintenance and operating costs.

- Operating *models of airport *infrastructures.

- Business practices in the airport development.

-Marketing of Airport services.

- Airport charges.

- Airports profitability.

*Aerodynamics and Flight Mechanics: Airplane shape from the *aerodynamic point of view, with its parts and functions.

-Understanding of the aircraft movements and the forces acting on it in flight, during take-off and landing.

Its response to interferences, its dynamic stability and flight control. - Flight control automatic systems, among others.

*Aerodynamics: Study of the air movement and its physical effects on bodies that move through it.

*Aerodrome: Place authorized by the aeronautical authority for the take-off and landing of airplanes (within this area an airport is authorized).

*Aircraft, Structure and Systems:

-Location of the electrical elements in an airplane.

-Distribution systems, control, command and protection.

-Electrical power sources and electric charges in a plane.

-Power supply to the airplane in the airport. Among others.

*Customs Tariff: Collection which takes place as a customs duty on the import or export of goods from a country.

*Beacons/Beaconing: Luminous visual support.

*Currency Exchange: Equivalence in the change between the currency of one country and another.

*Air Traffic Control Center: Center in charge of directing aircraft traffic in the airspace within the approach area to the airport, and at the airport itself, in a safe mode, ordained and fast, authorizing the pilots with the instructions and information needed, in order to prevent collisions, mainly between airplanes and obstacles in the maneuvering area, problems with possible weather changes and other unexpected events.

It takes into account the available runways, both for airplanes take-off and landing and the order in which flights have to take-off and land to optimize the number of flights. Etc.

*Operations Control Center:

Service that carries out the task of planning the flight; this implies the selection of a better route, choice of optimum flight altitude, avoiding bad weather.

-Deciding on the flight departure, its execution, variation, deviation, cancellation or delay.

-Making the flight’s tracking as it happens until it lands in the destination and meet any eventuality, among others.

*Basic Sciences: Sciences which provide the knowledge base of the disciplines which apply them; such as mathematics, physics, chemistry and biology.

*International Trade: - Customs management, International Transporting, *Economics, Finance and International Insurances. *Customs Tariff. *International Exchange Operations. Among other topics related.

*Concessionaire: Company which grants the right of operating goods and services to another company, for a defined period.

*Demand: Amount and quality of goods or services consumers are willing to buy at a certain price.

*Foreign Currency: Currency from other counties.

*Economics: Science which studies the social organization of the economical activity.

*Statistics: Study of techniques of data collection, presentation, treatment and analysis, in order to summarize and describe the characteristics of a data set.

*Project Evaluation: Useful concepts and methods in the analysis of alternatives development of a project, with regard to its expenses, using the economic feasibility as a requirement (That it is economically possible).

*Exploitation: *Exploit: Make profit or profitability of airport facilities and services.

*Finance: Finance deals with the collection and determination of the cash flow (inflows or outflows of money) required by the company, in addition to the distribution and management of those funds in order to maximize the economical value of the company.

*Physics: Fundamentals of Mechanics, conditions of rest and movement of a body under the action of forces.

-Different force systems. Relation between forces applied and movements.

-Electromagnetism principles and laws

-Problem solving which implies electricity and magnetism concepts and laws, among others.

*Top Management: It is the process of planning, organizing, action and control of the procedures of an enterprise or institution.

*Management: Carry out diligences conducive to the achievement of an objective. Set of procedures that are carried out to solve a matter or to carry out a task.

*Service Quality Management: Airport’s service definition.

-Airport service planning instruments

-Quality Indices

-Quality Indices measurement.

-Performance analysis methods and tools.

-Simulation tools of the airport operations. Analysis of Results.

*Airspace Management: Routes and air transportation lines.

-Air Traffic *Control Management Systems (preventing the saturation of airspace and airports).

- Assign flights and their time windows (so that the air traffic flows in an orderly and fluid way).

- Methods and control procedures for air navigation, among others.

*Fleet Maintenance Management:

-Operations management *models.

-Programming and control of preventive and/or corrective maintenance.

- Statistical analysis of failures.

- Methodology and prediction of failures.

- Failure Frequency

- Maintenance expenses reduction. Among other topics related.

*Airport Management and Operations: Types of Airports.

Functional description of an airport, both in *airside and *landside of this one.

-Passenger terminal functioning and planning, passenger and baggage flow, flow of goods, movement in the *apron, etc. Airport management *models. Among others.

*Environmental Impact: Aircraft Noise. -Allowable and tolerable levels.

-Environmental impact standards in air transportation.

-Criteria and procedures of environmental impact minimization.

-Reducing actions. -Protection areas, among others.

*Infrastructure: Set of elements and services needed for the operation of an organization.

*Introduction to Fluid Mechanics: Basic principles which control the fluid movements. (Gases and liquids)

Laws which govern the behavior of solid bodies immersed in the air.

*Introduction to Thermodynamics: It studies the existing relations between the dynamic phenomena (movement) and heating phenomena (heat).

*Operations Research: It concentrates practical applications of decision making in organizations.

*Airside: Operations that apply to aircraft and everything they need.

Its role is the aircraft taxiing in runways, their take-off and landing.

*Landside: Service for passengers and their needs. Its role is the connection between land transport modes and air transportation mode. They include entrance and exit halls, passport control, boarding lounges, leisure areas and customs control.

*Programming Language:

Language used to make the computer work.

*Macroeconomics: With respect to a country’s production and wealth-consuming and the problems related to employment level.

*Marketing: Market research (Research of the consumer needs). -Product Planning. -Commercialization. Sales promotion (To publicize products and services of an enterprises, in view of satisfying their *demand in the market, meeting the expectations of potential consumers).

–Sales.

-Product distribution. Among others.

*Meteorology: Atmosphere’s composition and its physical properties.

- Meteorological phenomena, their interpretation and evaluation.

- Meteorological service for navigation.

- Meteorological instrumentation used.

- Local weather assessments, according to the received meteorological observations.

*Microeconomics: Economic analysis concerning the individual behavior of consumers, traders, producers, enterprises or industries, etc.

*Model: Schematic or conceptual representation which describes, explains and predicts the behavior of a system.

*Management Models: Way of how resources are organized and combined in order to achieve the objectives.

*Sustainable Territorial Organization: Handling of the territorial resource, keeping its productive capacity without being degraded.

*Airport Planning and Design: Airports emplacement (where they can be located) regarding regional plans.

-An Airport’s basic operational requirements.

-Airport Capacity Studies

-Stores and services allocation and sizing

-Location and planning of the cargo terminal, hangars, workshops, control towers, maintenance facilities, etc.

-*Infrastructure and airport services optimization

-Guidance system and movement control on the surface

-Types of Signaling. Signals Automatic Systems.

-Assessment and prediction of aircraft movement, runway occupancy, *apron capacity, etc.

Among others.

*Apron: Area intended to accommodate aircrafts while passengers or goods boarding and landing operations are carried out or other aircraft care operations such as refueling or cleaning.

*Probability: Study of the frequency with which an event occurs or a result (or set of results) is obtained when carrying out a random experiment, from which all the possible results are known under sufficiently stable conditions.

*Programming: Designing and implementation of programs, first in an algorithmic language (step sequence to follow by the program) to be later translated in a *programming language.

-Use of basic computer tools like Word, Excel, PowerPoint and Outlook; and Information Technology such as Internet, Database, multimedia, etc.

*Propulsion: Description and operating mode of aircraft engines. Propulsion systems: Reciprocating engines (piston engine) and Jet engines (with turbines).

*Chemistry: General chemistry concepts and basic principles. -Properties of Matter description, knowledge and use of materials. -Material resistance. -Material characteristics and limitations.

*Rationalization:*Rationalize: Organize an activity in a way that lowers costs and increases performance.

*Human Resources: Personnel Recruitment and Selection. -Personnel Hiring and Training. -Negotiation and Relationship management with Unions.

-Organizational Communication.

-Leadership. -Teamwork.

Among others.

*Operational Security: Safety in the airport. -International Standards. -Rescue and fire fighting services. -Unlawful interference protection.

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